Privacy Policy

This privacy policy describes how Lighthouse collects, uses, stores, secures, and shares your information when you use or access its Services, as defined in the Terms of Service.

Please read this policy carefully so you understand what information Lighthouse collects and how Lighthouse uses it. By using or accessing the Services, you agree to be bound by this privacy policy’s terms and the Terms of Service. This privacy policy applies to all users, regardless of whether you register an account.


Lighthouse collects the following information:

Account Information

To access certain features of the Services, you must create an account. When you create or edit your account, Lighthouse collects and stores the personal information you submit during that process, such as your name and your email address. 

Facebook Connect/Sign-In Services

Lighthouse offers the option of logging into the Services through sign-in services, such as Facebook or Google. These services authenticate your identity and provide you with the option to share certain personal information. Lighthouse collects information this way in accordance with the sign-in service provider’s policies and terms. This information may include (i) your name, (ii) your sign-in service user identification number or user name, (iii) your locale, including city, state, and country, (iv) your birthdate, and (v) your email address.

Billing and Payment Information

To access certain features of the Services, you must submit payment information. As part of this process, Lighthouse collects your name, address, email address, and payment method. In addition, Lighthouse and its third-party payment processor may collect additional payment, billing, and bank information that Lighthouse or the third-party payment processor require to process authorized transactions. This payment information is used only to complete authorized transactions. 

Rental Applications

If you are a tenant or prospective tenant and use the Services to submit a rental application, you will be asked to provide typical personal information necessary for a landlord to evaluate your application, such as your name, email address, birthdate, phone number, mailing address, tenant history (including past addresses and landlord information), whether you have pets and how many, your vehicle information, your employment history, your current income information, whether or not you smoke, whether you have filed for bankruptcy in the past 7 years, whether you have been convicted of a felony, whether you have ever been evicted from a tenancy, and whether you have ever refused to pay rent. When you submit a rental application via the Services, you authorize Lighthouse to disclose this information to the applicable landlord. 

Credit Reports and Background Check Reports

If you are a tenant or prospective tenant and use the Services to order a credit check report or a background check report, you will be redirected from the Services to a third-party service provider and asked to provide personal information, such as your social security number and name, to allow that third-party service provider to run the necessary checks and generate the requested reports. Lighthouse does not have access to the information you provide to the third-party service provider (e.g., your social security number), nor does Lighthouse store this information on its servers. By using this feature, you authorize (i) the third-party service provider to share the results of your credit report and/or background check, and any resulting reports that it generates, with Lighthouse, (ii) Lighthouse and the third-party service provider to share those results and reports with the applicable landlord, and (iii) the applicable landlord to use those results and reports to evaluate your rental application. Once Lighthouse receives a report from its third-party service provider, Lighthouse will store a copy of that report for 58 days in order to provide adequate review time and then, at the end of that period, delete the report. Under the Terms of Service, the applicable landlord is required to only use those reports to evaluate you as a prospective tenant and in compliance with applicable laws. 

Customer Service

When you contact customer service, Lighthouse collects your name, email address, and other information submitted during that process. Lighthouse uses this information to address your concerns and to improve the Services.


Lighthouse acquires information about you if you participate in questionnaires, surveys, or contests related to the Services. Participation in these events is voluntary and you therefore have a choice whether to disclose the related information. But if you choose to participate, the event’s administrator uses this information to determine winners, award prizes, and generally manage the event, as applicable. Lighthouse may also use this information to assist in the event’s administration, to monitor traffic, and to personalize and improve the Services. 

Log Data

Whenever anyone uses or accesses the Services, Lighthouse’s servers automatically collect certain information, such as the IP address, browser type, operating system, the referring web page, pages visited, location, mobile carrier, device and application IDs, search terms, and cookie information. Lighthouse uses this data to provide, measure, customize, develop, analyze, and improve the Services.


A cookie is a small text file that is transferred to your computer (including mobile device) to identify that computer and to “remember” things about your visit, such as your preferences, user name, and password. Information in a cookie may be linked to personal information, such as your user ID. Lighthouse uses this information to improve the Services and to tailor recommendations to your interests. You can disable cookies at any time, although you may not be able to access or use certain features of the Services if you do so.

Clear Gifs (Web Beacons/Web Bugs)

Lighthouse uses, or its third-party tracking utility partners use, a software technology called clear gifs (or “Web Beacons” or “Web Bugs”) that help manage content on Lighthouse’s website by informing Lighthouse what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on webpages and emails and are about the size of the period at the end of this sentence. Lighthouse may associate this information with your IP address or device identifier, but it does not tie the information gathered by clear gifs to your personal information.

Device Identifiers

When you use a mobile device to access the Services, Lighthouse may access, collect, monitor, store on your device and remotely store “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device that uniquely identify your mobile device. A device identifier may be stored in connection with the device hardware, stored in connection with the device’s operating system or other software, or sent to the device by Lighthouse. A device identifier may deliver information to Lighthouse or to a third-party partner about how you use the Services and may help Lighthouse or others provide or improve the Services. Some features of the Services may not function properly if the device identifiers are impaired or disabled.

Social Media and Widgets 

The Services includes social media features and widgets, such as the “Facebook Like” button and the “Share This” button. These features may collect information such as your IP address and the pages you visit on Lighthouse’s website, and they may set a cookie to function properly. These features are either hosted by a third party or directly on Lighthouse’s website. Your interactions with these features are governed by the privacy policy of the company providing the features.

Third-Party Services

Lighthouse relies on third-party service providers to help deliver the Services, improve the Services, and provide other services related to the Services. These third-party service providers include web-hosting providers, payment processors, data management providers, credit reporting agencies, and background check providers. These third parties may collect information directly from you and provide Lighthouse with relevant data related to the Services. Lighthouse may use this information to carry out its obligations and enforce its rights arising from any contracts entered into between you and it. These third parties may also use cookies, APIs, and SDKs to collect and analyze user information on Lighthouse’s behalf. The third parties may have access to information such as your device identifier, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), locale, geo-location information, and IP address. This privacy policy does not cover the use of these tracking tools from third parties. Lighthouse does not have access to or control over these third parties or their policies.

App Data Collection

When you use Lighthouse’s app, Lighthouse collects and records certain information such as your unique device ID (persistent / non-persistent), hardware type, MAC address, IMEI, the version of your operating system, your device name, your email address, and your location. Lighthouse also collects anonymous data about your interactions with the Services, the app, and other users. This information is associated with your user ID, IP address, and device ID. If you do not wish to allow this information to be tracked, you may turn it off at the device level. Please note that the Services may not work properly if Lighthouse is unable to access some of this information. 

Push Notifications

Lighthouse may send you push notifications through its Services to provide you with software updates and other Services-related notifications. You may opt-out of these communications by turning them off at the device level through your device’s settings.


Lighthouse does not use your personal information, except as described in this privacy policy and the Terms of Service. In addition to the uses described throughout this policy, Lighthouse uses the information collected by the Services for the following purposes:  

  • To create user accounts and to provide the Services;
  • To operate, customize, develop, analyze, and improve the Services;
  • To understand your preferences to enhance your experience with the Services;
  • To respond to your comments and questions and to provide customer service;
  • To provide and deliver the products, services, and information that you request;
  • To send you information related to the Services, including confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages.
  • To communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Lighthouse and its selected partners;
  • To diagnose and fix technology problems; and
  • To combine your information with other information that Lighthouse gets from third parties to help understand your preferences, to provide you with better services, and to help determine demographic and interest attributes about users.


Lighthouse does not share your personal information with third parties, except as described in this privacy policy and the Terms of Service. Lighthouse may share your information in the following circumstances:

  • Your Consent. Lighthouse may share your information with your consent, such as when you authorize Lighthouse to send your information to a third party or when you post it to a public forum.
  • Service Providers. Lighthouse may share your information with third parties that provide services on its behalf, including services related to analytics, promotion management, credit reports, and background checks. Unless otherwise stated in this policy, these service providers will be given access to your information only as is reasonably necessary to provide their services.
  • Law and Harm. Lighthouse may preserve or disclose your information if it believes that it is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person or entity; to address or investigate fraud, security, or technical issues; or to protect Lighthouse’s rights or property or the rights or property of its employees, agents, contractors, or affiliated companies.
  • Business Transfers. In the event that Lighthouse is involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of related transactions. The promises in this privacy policy will apply to your information as transferred to the new entity. 
  • Non-Private or Non-Personal Information. Lighthouse may share your non-private, aggregated, or non-personal information (such as your public user profile, public content, or the number of users who clicked on a particular link) with advertisers, publishers, business partners, sponsors, and other third parties.


Certain links throughout the Services may direct you away from the Services. Lighthouse is not responsible for, and cannot control, the privacy practices of other sites and service providers. Once you leave Lighthouse’s website or mobile app, information subsequently collected is no longer governed by this privacy policy.


Lighthouse takes reasonable measures to protect your information from unauthorized access and against loss, misuse, and alteration by third parties. Although Lighthouse makes reasonable, good faith efforts to store the information collected through the Services in a private, secure operating environment, Lighthouse cannot guarantee its absolute security during its transmission or its storage. Further, while Lighthouse attempts to ensure the integrity and security of its network and systems, it cannot guarantee that its security measures will prevent third parties (e.g., “hackers”) from illegally accessing this information. Lighthouse does not warrant that your information will be protected against loss, misuse, or alteration by third parties. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, Lighthouse cannot guarantee its security.


Lighthouse does not knowingly collect or solicit personal information from anyone under 13 or knowingly allow children under 13 to use, access, or register for the Services. If you are under 13, please do not send any information about yourself to Lighthouse. No one under the age of 13 may provide to Lighthouse any personal information. In the event that Lighthouse learns that it has collected personal information from a child under 13, Lighthouse will delete that information as quickly as reasonably possible. If you believe that Lighthouse might have any information from a child under 13, please contact us at 


Some web browsers offer a “Do No Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference regarding tracking or cross-site user tracking. Lighthouse does not respond to DNT signals.


Lighthouse may revise this privacy policy to reflect changes to its information practices. The most current version will always be located here. If the revision, in Lighthouse’s discretion, is material, it will notify you via email to the email address associated with your account or by posting notice on its website. As partial consideration for accessing or using the Services, you agree to check back here from time to time to determine if the privacy policy has been revised. By continuing to access or use the Services after the revisions have become effective, you agree to be bound by the revised privacy policy. 


You are responsible for maintaining the accuracy of any information you submit to Lighthouse. If your personal information changes or if you no longer desire to use the Services, you may change or delete your information by editing your account settings or by contacting Lighthouse will respond to your request within 30 days. However, even after you cancel your account or request that your personal information be deleted, some information from your account may remain stored or viewable.


You may opt-out of receiving promotional emails from Lighthouse by following the instructions in those emails or by emailing with your request. If you opt-out, Lighthouse may still send you non-promotional emails, such as emails regarding your account or providing information that you have specifically requested.


Lighthouse will retain your information for as long as needed to provide the Services. If you wish to cancel your account or request that Lighthouse no longer use your information to provide you services, contact Lighthouse will retain and use your information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements.


Like many websites, the Services are accessible by an international audience, including visitors from the European Economic Area and other non-U.S. territories. By using the Services, you expressly agree that your personal information, and any information or materials that you submit to the Services, may be used for the purposes identified in this policy and the Terms of Service. In addition, such data may be stored on servers located outside your jurisdiction and in jurisdictions that may have less stringent privacy practices than your own. By using the Services, you expressly consent to the transfer of your data from your country or jurisdiction to other countries or jurisdictions around the world, including to the United States, for use by Lighthouse and its affiliates for the purposes described herein. 


California Civil Code Section 1798.83 permits users who are California residents to request, once a year, free of charge, certain information regarding the disclosure of personal information to third parties for direct marketing purposes. To make such a request, please send a request to the contact information below.


If you have questions or comments regarding this privacy policy, please contact:

Lighthouse Inc.

1644 Casale Rd

Pacific Palisades, CA 90272

Effective: 01/01/2020

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